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Return Window

Most items purchased from Camping Country can be returned within 30 days of purchase. The return window begins from the date your order is delivered to you.

Items must be in original, unused condition with all original packaging and documentation to qualify for a full refund.

Condition Requirements

For items to be eligible for return or exchange, they must meet these standards:

• • Unused and in original condition
• • All original packaging and materials included
• • No signs of installation or modification
• • Original documentation and warranty information present

Note: Some RV parts have specific restrictions due to safety or compatibility concerns. Our team can advise on restrictions for specific items.

How to Initiate a Return

Returning or exchanging items from Camping Country is straightforward:

1. 1. Contact our team to request a return authorization. Call 1-844-784-6438 or email contact@campingcountry.net
2. 2. Receive return authorization and shipping instructions from our team
3. 3. Pack the item securely in original packaging with all documentation
4. 4. Ship the item to the address provided with your return authorization
5. 5. Receive your refund or exchange once the item is received and inspected

Exchanges

If you need to exchange an item for a different size, color, or model, we're happy to help. Exchanges follow the same process as returns—contact our team to arrange the exchange and we'll work with you to get the correct item shipped out.

If the exchange item is less expensive than the original, we'll refund the difference. If it's more expensive, we'll contact you to arrange payment for the difference.